Contact

Have a question about a ChinaAI guide, spotted an error or want to suggest an improvement? Contact us using the email address below. You can also use this address for questions about your privacy on our website.

Contact details

Email: [email protected]

Website operator: Thinkly For Digital Business
Based in: Egypt

ChinaAI is an independent English-language publication covering DeepSeek, Qwen and Kimi. Learn more about ChinaAI.

Editorial questions and corrections

If you believe an article contains an error, outdated information or an unclear explanation, please include:

  • The URL of the page you are referring to.
  • The specific passage, claim or link that needs attention.
  • A short explanation of the issue and, where available, a relevant official source.
  • For changing information such as prices or features, the product name and the date you checked it.

A subject line such as “Correction: [page title]” helps identify the purpose of your message.

Suggestions and website problems

You can suggest a topic, tell us which part of a guide needs more explanation or report a problem using the website. For a technical issue, include the affected page URL and a brief description of what happened. Mention your browser or device if it helps explain the problem.

Privacy questions and requests

For questions about how ChinaAI handles personal information, or to make a privacy request, email [email protected]. Describe your request and, if it concerns an earlier message, include the email address you used and its approximate date.

Please do not send identity documents with your initial request. Our Privacy Policy explains how we handle website visits and correspondence, and the privacy rights that may apply to you.

Help with an external AI service

DeepSeek, Qwen and Kimi manage their own accounts, subscriptions, payments and service support. For login problems, billing questions, refunds or requests about information held by one of those services, contact its operator directly. Our official chat directory links to the providers’ websites.

Before you send your message

Share only the information needed to explain your enquiry. Do not send passwords, API keys, full payment-card details or unrelated private documents. If you attach a screenshot, remove personal information and credentials first.